Customer Interviews

Interviews with influencers and buyers in chain restaurants to share best practices and insights
Customer Interviews

Winter 2009

Biggie-Sizing Sustainability

An Interview with Wendy’s/Arby’s Group Director of Energy, Walt Taylor

Wendy’s/Arby’s Group, Inc. (WAG) is the nation’s third largest quick-service restaurant company and is comprised of the Wendy’s® and Arby’s® brands, two companies distinguished by traditions of quality food and service. WAG, with approximately $12 billion in system-wide sales, owns or franchises over 10,000 restaurants.

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Summer 2009

Greening the Golden Arches:

An Interview with McDonald's Sustainability Manager, John Rockwell

McDonald's is synonymous with quick-service restaurants; go anywhere in the world, and you'll probably see the golden arches. The quick-service icon is well known for introducing the world to the Big Mac and Chicken McNuggets, but now its reputation is growing to include sustainability.

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Summer 2009

America's Best Pizza Chain Mixes It Up:

Papa Murphy's upgrades to Hobart's Legacy Mixer.

Papa Murphy's is the fifth largest pizza chain in the country and the pioneer and leader of the "take and bake" pizza segment. Papa Murphy's operates over 1,100 franchised and corporate-owned locations in 32 states and Canada. The Vancouver, Wash.-based company offers custom-made pizzas featuring high-quality, fresh toppings generously layered on pizza dough that is made fresh each morning in each store.

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